Privacy Policy

Last updated: April 1, 2025

1. Introduction

DomDashy ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our domain management platform (the "Service").

Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

2. Information We Collect

We collect several types of information from and about users of our Service:

2.1 Personal Information

Personal Information is information that identifies you as an individual. We may collect the following Personal Information:

  • Contact information (such as name, email address, mailing address, and phone number)
  • Account credentials (such as username and password)
  • Payment information (such as credit card details and billing address)
  • Profile information (such as profile picture and preferences)

2.2 Domain Information

When you use our Service to manage your domains, we collect information about your domains, including:

  • Domain names
  • Registration and expiration dates
  • Registrar information
  • DNS settings
  • Auto-renewal status

2.3 Usage Information

We automatically collect certain information about how you interact with our Service, including:

  • Log data (such as IP address, browser type, operating system, referring/exit pages, and date/time stamps)
  • Device information (such as device type, device ID, and screen resolution)
  • Usage patterns (such as features used, time spent on the Service, and click-through data)
  • Cookies and similar tracking technologies

3. How We Collect Information

We collect information in the following ways:

3.1 Information You Provide to Us

We collect information that you provide directly to us when you:

  • Register for an account
  • Complete your profile
  • Connect your registrar accounts
  • Add domains to your account
  • Participate in auctions
  • Contact our support team
  • Respond to surveys or promotions

3.2 Information We Collect Automatically

When you use our Service, we automatically collect certain information using:

  • Cookies and similar tracking technologies
  • Server logs
  • Analytics tools

3.3 Information from Third Parties

We may receive information about you from third parties, including:

  • Domain registrars (when you connect your registrar accounts)
  • Payment processors
  • Identity verification services
  • Marketing partners

4. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Service
  • Process transactions and manage your account
  • Send you notifications about domain expirations, auction updates, and other important events
  • Respond to your comments, questions, and requests
  • Communicate with you about products, services, offers, and events
  • Monitor and analyze trends, usage, and activities in connection with our Service
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Personalize and improve your experience with our Service
  • Comply with legal obligations

5. How We Share Your Information

We may share your information in the following circumstances:

5.1 With Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

  • Payment processing
  • Data storage and hosting
  • Customer support
  • Email delivery
  • Analytics

5.2 With Domain Registrars

When you connect registrar-related features in the future or open external marketplace links, those third-party services may process information under their own policies. DomDashy does not place bids for you in the MVP.

5.3 For Legal Reasons

We may share your information if we believe it is necessary to:

  • Comply with applicable laws, regulations, or legal processes
  • Enforce our Terms of Use and other agreements
  • Protect the rights, property, or safety of DomDashy, our users, or others

5.4 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

5.5 With Your Consent

We may share your information with third parties when you have given us your consent to do so.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When we no longer need to use your information, we will take steps to securely delete or anonymize it. However, we may retain certain information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

7.1 Account Information

You can update your account information at any time by logging into your account and accessing your profile settings.

7.2 Marketing Communications

You can opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

7.3 Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Service.

7.4 Data Subject Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you
  • Correct inaccurate or incomplete information
  • Request deletion of your personal information
  • Restrict or object to our processing of your personal information
  • Request transfer of your personal information to another service provider
  • Withdraw your consent at any time (where processing is based on consent)

To exercise these rights, please contact us at privacy@domdashy.com.

8. Data Security

We take reasonable measures to help protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.

Your account is protected by a password. You are responsible for keeping your password confidential and for not sharing it with any third party.

9. International Data Transfers

We are based in the United States and the information we collect is governed by U.S. law. If you are accessing the Service from outside the United States, please be aware that information collected through the Service may be transferred to, processed, stored, and used in the United States and other jurisdictions.

By using the Service, you consent to the transfer of your information to the United States and other jurisdictions where the privacy laws may be different from those in your country.

10. Children's Privacy

Our Service is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16. If we learn that we have collected personal information from a child under 16, we will take steps to delete such information as soon as possible.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective.

We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

DomDashy
123 Domain Street
San Francisco, CA 94107
United States
Email: privacy@domdashy.com